Product help

Support articles for the live product surface.

Current guidance for uploads, verification, reminders, and related product workflows.

Support scope

Help stays product-specific

This support surface stays focused on current public product behavior and remains outside search indexing.

Allaccountbillingconfigurationdashboardemployeeexportsonboardingrecordsreminderssecuritystatussupporttroubleshootinguploadsverification

01

status

How statuses are set

Valid, Expiring, and Expired logic, and how to override.

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