1. Overview
Vaultaproof Inc. provides software to organize insurance and compliance documents. This Privacy Policy explains how we collect, use, and protect information when you visit the website or use the platform.
By using the Service you agree to these practices.
2. Information We Collect
Business information, account credentials, payment details processed by Stripe, uploaded insurance documents, team members you invite, and supplier contacts you request documents from.
3. Automatically Collected Data
We log IP address, browser and device type, access times, usage metrics, and diagnostics to secure and improve the Service.
4. Magic-link Submissions
When you issue an upload link we collect the recipient email, the files submitted, and metadata extracted from those files. Recipients see this notice before uploading.
5. How We Use Information
Operate and maintain the platform, classify documents, send expiry reminders, generate audit evidence, manage billing, respond to support requests, secure the Service, and improve features. Vaultaproof never sells uploaded data.
6. Sharing
Trusted service providers (Stripe, AWS, email) access only what is necessary.
Organization administrators can view supplier uploads and audit data.
We may disclose data if required by law. We do not sell personal information.
7. Document Handling
Documents are processed solely to extract expiry dates, policy metadata, reminder schedules, and evidence packs. We do not alter documents or provide legal interpretation.
8. Data Storage & Security
We apply encryption, TLS, role-based access, audit logging, and isolated infrastructure. No system is perfectly secure; you must protect passwords and device access.
9. Retention
Account data is retained while your subscription is active. Documents are stored until deleted or the account closes. Some audit records may persist for legal or accounting reasons.
10. International Transfers
Data may be processed in the United States where our providers operate.
11. Children's Privacy
Vaultaproof targets business users and is not intended for children under 16.
12. Your Rights
Depending on your jurisdiction you may request access, corrections, deletion, or copies of the data we store. Contact info@vaultaproof.com.
13. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from our marketing pages.
14. Changes
We may update this policy. Material changes are communicated via the platform or email.
15. Contact
Vaultaproof Inc., 2967 Dundas St. W. #431B, Toronto, ON M6P 1Z2 — info@vaultaproof.com.